Terms and Conditions
Terms and Conditions
By accessing and using this website, https://www.power-hit.com , property of POWER HIT SA DE CV. The client and/or user is accepting the Terms and Conditions, as well as its Policies for the use of content in this agreement and expressly declares its acceptance using electronic means for this purpose, in terms of the provisions of article 1803 of the Federal Civil Code.
If you do not absolutely and completely accept the Terms and Conditions of this agreement, the user and/or client will have to refrain from accessing, using and observing the website https://www.power-hit.com .
By accessing, using and observing the website https://www.power-hit.com by the user and/or client, the acceptance of the Terms and Conditions of use that are stipulated herein is considered absolute and express.
Modifications to these Terms and Conditions of use will be made when the owner requires it, in this case Power Hit considers it appropriate, it being the sole responsibility of the user to ensure that they are aware of such modifications.
- Agreement.
For the use of the Internet page https://www.power-hit.com held by: on the one hand Power Hit and on the other the user, both parties subject to the provisions of this document.
- Inventory.
All products have limited stocks.
In case of not having any product availability or that cannot be restocked, a substitute can be offered that has identical or similar characteristics, either specifications or cost, the option of full refund of the amount paid is also provided.
All of our products are subject to availability, prices and promotion.
Power Hit reserves the right to cancel any type of purchase made due to price errors, lack of stock, suspected fraud without any compensation to the customer.
- Compensation.
The client and/or user agrees to indemnify Power Hit, its affiliates, suppliers, vendors and staff for any action, demand or claim, including attorneys' fees and court costs caused by any breach by the user and/or client to the established policies and the following sections
- Everything related to the use of the website.
- Violation of applicable laws or international treaties related to copyright or intellectual property that are contained or available on or through the website.
- Termination.
Power Hit reserves the right, without notice or notification to the user, to:
- Terminate this agreement
- Discontinue posting or permanently stop posting on the website without any liability to Power Hit, its affiliates or vendors.
- Return policy.
Power Hit does NOT accept returns
- Change policy.
Merchandise purchased on clearance (“PROMOTION”) is NOT subject to change.
The exchange policy only applies to footwear, these must be returned with their original packaging, both the product box and/or packaging, as well as their original labels and accessories.
The term to make a change of merchandise is a maximum of 3 calendar days from receiving the product.
The return shipping charge is the responsibility of the customer.
In the event that you receive your package in poor condition, please notify the parcel company at that time. In case of not reporting it to the transportation company immediately, Power Hit cannot be held responsible.
Defects in products caused by incorrect use of the same will not be subject to change.
You can request the change to the customer service area at ventaenlinea@power-hit.com
- Cancellation policy.
The user and/or customer may cancel an order if it is not in the "Assorted" state. To find out the status of your order, you must contact the customer service area through the official communication contacts, telephone () or email: ventaenlinea@power-hit.com . If the order is already in the next process, it cannot be cancelled. Response times are variable and directly affect the status of the order process.
- Pricing and payment policies.
Prices may change without notice.
Prices and discounts on the website and other POWER HIT sales channels may vary.
POWER HIT SA de CV reserves the right to cancel a customer's purchase at any time. In the event that there is a confirmed payment, it will be reimbursed within 10 business days.
Any involuntary error in images, prices, colors or any other within the Internet page will cause a cancellation of the order by POWER HIT SA de CV and in case there is a confirmed payment, it will be refunded within 10 business days. .
- Shipping policies.
We ship to all of Mexico via Paquetexpress and the times and rates are as follows:
Standard Shipping $199 MXN and takes up to 10 business days. (Exceeding the purchase of $2,499 MXN, shipping will be Free).
Paid orders will be processed within the following 48 to 72 hours within business days, upon confirmation of payment and according to the order number. This is to be taken into account for tracking your orders.
The aforementioned deadlines will be affected for remote areas and the delivery guarantee will not apply within the deadlines.